FAQ

I just ordered, but cannot find my members access details

Your login details have also been instantly emailed to you in your members welcome email. 

Please make sure that the email is not spam blocked or in your junk mail folder. When you do locate it, add the email address to your ‘safe senders’ list!

What is your returns policy?

For digital orders, we have a 60 day money-back guarantee. For physical purchases, we accept returns up to sixty days of placing your order. All returns need to be sent to Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042.

How long will it take for my package to get to me?

Digital orders are available instantly after payment is received, and are also emailed to you. You may wish to check your spam inbox to check your login information has not been sent there. 

Physical purchases will be fulfilled in 3-5 business days.

Your package will be sent with USPS and can take up to 21 days and you will be sent a shipping notification once your package has been dispatched which will contain your tracking information.

What does it cost to ship my order?

For all US purchases the shipping and handling prices are $8.25, for all Canadian order $14 and international purchases $25.